Privacy Policy

Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, request vehicle information, schedule appointments, or apply for financing through our dealership.

Information We Collect

• Contact and identity details, such as name, phone number, email, address, and government-issued identifier information submitted by you.
• Vehicle transaction information, such as vehicle preferences, trade-in details, VIN-related documents, and purchase history.
• Financing-related information, such as employment and income details, credit application data, and lender decision outcomes.
• Website and device data, such as IP address, browser type, pages viewed, referral source, and cookie data.
• Communication records, including calls, text messages, emails, and form submissions.

How We Use Information

• Provide requested vehicle quotes, appointments, and dealership services.
• Process transactions, trade-ins, and related customer support requests.
• Facilitate financing and leasing options with lenders and service providers.
• Send service, account, and marketing communications when permitted by law.
• Prevent fraud, secure systems, enforce agreements, and comply with legal obligations.

How We Share Information

We may share personal information with service providers and partners that support our operations, including website hosts, CRM vendors, call or messaging platforms, analytics providers, warranty or service contract administrators, and financing partners. We may also disclose information to regulators, law enforcement, courts, or other parties when required by law or to protect rights, safety, and property.

Finance and Leasing Privacy Notices (GLBA)

If you apply for or obtain financing or leasing through us, additional federal privacy obligations may apply under the Gramm-Leach-Bliley Act and FTC rules (16 C.F.R. Part 313 and Part 314). Where required, we provide applicable financial privacy notices and any required opt-out rights.

Calls, Text Messages, and Florida Solicitation Rules

By providing your contact information, you authorize us to contact you about your inquiry, purchase, service, or financing request. Where required by law, we obtain consent before sending automated marketing calls or texts, consistent with the Florida Telephone Solicitation Act (Fla. Stat. 501.059) and other applicable laws. You can opt out of marketing texts at any time by replying STOP.

Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and user experience improvements. You can manage cookies through browser settings. See our Cookie Policy for additional details.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. These safeguards are intended to meet applicable legal standards, including the Florida Information Protection Act requirement to take reasonable measures to protect personal information in electronic form (Fla. Stat. 501.171).

Security Incident Notice

If a qualifying security breach occurs, we provide notices as required by applicable law. For Florida residents, this may include notice to affected individuals and to the Florida Department of Legal Affairs within required statutory timelines under Fla. Stat. 501.171.

Retention

We retain personal information for as long as needed for dealership operations, financing and warranty support, legal and tax compliance, dispute resolution, and recordkeeping obligations, then securely delete or de-identify it when no longer required.

Your Choices and Rights

• You may request updates to inaccurate contact information.
• You may opt out of non-essential marketing communications.
• You may request information about our privacy practices by contacting us.
• Additional privacy rights may apply based on your state of residence and transaction type.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Updates

We may revise this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact Us

McLARENCARS
5555 Fort Caroline Rd Unit 5, Jacksonville, Florida 32277
Email: mclarencarsllc@gmail.com
Phone: +1 (773) 332-0171